1. Introduction

stackspell labs, Inc. ("Stackspell," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name, email address, phone number, and company information
• Account credentials and authentication information
• Communications with us, including support requests and feedback
• Payment and billing information (processed securely by third-party payment processors)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data and analytics information
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, such as SAP BTP, authentication providers, and business partners, in accordance with their privacy policies.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your requests, questions, and provide customer support
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security incidents
• Comply with legal obligations and enforce our terms and policies
• Personalize and improve your experience

4. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information
• Aggregated Data: We may share anonymized, aggregated data that does not identify you

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Request data portability
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at info@stackspell.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your data receives adequate protection in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. For more information or to exercise your rights, contact us at info@stackspell.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: